Air Peace says it will honour the invitation of the Federal Competition and Consumer Protection Commission (FCCPC) over complaints relating to non-refund of ticket fares for cancelled flights.
FCCPC had summoned the management of Air Peace over rising complaints from passengers across the country regarding non-refunds for cancelled flights.
The commission said the airline is expected to appear before the commission at its Abuja headquarters on June 23.
In a statement on Monday, the airline confirmed that it had received a formal summons from the commission.
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“Air Peace confirms the receipt of summons from the Federal Competition and Consumer Protection Commission (FCCPC) regarding complaints over refunds,” the statement reads.
“In line with our tradition of cooperation with regulatory agencies, we will honour the invitation and provide necessary clarifications at the scheduled hearing.
“We emphasize our commitment to international best practices in aviation, particularly in handling refunds, and affirm that we follow due process in all such matters.”
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Air Peace described itself as a law-abiding organisation with respect for regulatory bodies and government agencies, reaffirming its dedication to serving passengers with integrity and upholding industry standards.
