TheCable

Airtel Nigeria on Friday organised an exclusive business forum to appreciate premier customers in Port Harcourt, Rivers State.

The interactive business session, which was held at Aztech Arcum, along Stadium Road, was part of the company’s efforts to deepen its relationship with customers across the country.

While availing guests in attendance the opportunity to gain insights on the benefits associated with being a member of the Airtel Premier club, the forum was also for sharing valuable feedback.

Airtel Premier is a special V-VIP reward programme specifically designed to offer exceptional and personalized privileges to high-value customers on the network.

In his address, Segun Ogunsanya, managing director and chief executive officer, Airtel Nigeria, reiterated the telco’s passion towards exceptional customer service delivery and the need to create a world of exclusive privileges for its esteemed customers.

“This is just a small token of our appreciation to our most cherished customers, who have contributed extensively to our growth and prosperity,” he said.

“It is with great pleasure that we offer you these benefits and rewards as a symbol of the esteem in which you are held.”

Ogunsanya, who was represented by the company’s chief sales officer, Godfrey Efeurhobo, thanked the customers for their special patronage over the years while assuring them of its commitment to exceeding expectations.

Some of the exclusive privileges available to members of the Airtel Premier Club include dedicated relationship managers, exclusive helpline services, mailbox and website, and automatic enrollment into ‘Airtel Rewardz’ – a point-based loyalty scheme, which provides opportunities for members to win exciting offers from Airtel Nigeria.

Members also enjoy other treats, such as access to over 600 premium lounges across the globe with their premier cards, which also grant them to up to 45 percent discount at select hotels, exclusive access to designated service points.

Other benefits include special invitation to Airtel HNI programme, special delight on their birthdays, anniversary and special occasions, and other high-end tie-ups available to premier customers in Nigeria.

The event was graced by dignitaries drawn from the public, private and corporate sectors including Julia Jumbo, permanent secretary, ministry of women affairs who represented the first Lady of Rivers state; Veronica Onoja, regional operations director (South); Femi Oyewole, vice president, service Experience & CSD; Sarwiyat Rahaman, head, high value experience and Bukola Akande, general manager, enterprise sales.

The event also featured performances from one of Nigeria’s fastest-rising comedian, Akpororo, and ace musician, Tuface, who are both Airtel smart icons.