British Airways dropped 58 passengers from boarding its flight from Abuja to London on Friday morning as a result of a faulty door.
Michael Achimugu, the Nigeria Civil Aviation Authority (NCAA) spokesperson, wrote on the incident in an X post on Friday.
He said after a faulty door was discovered, “the seats around the door had to be kept unoccupied for safety reasons”.
The NCAA official said the incident occurred on Friday morning on BA052 ABV-LHR, asking affected passengers to file for compensation.
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“Hotel accommodation has been provided, and 28 passengers opted to return home, while 30 accepted the offer,” he said.
“Affected passengers can file for compensation. Arrangements are being made to airlift them tomorrow morning.”
He stressed that the first resort “in situations like this is to locate the NCAA Consumer Protection Officers at the terminal, and they will ensure that your right to care is protected (if the airline delays)”.
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