How AI is shaping the way we shop, work, and learn

BY ITUNU IJILA

Artificial Intelligence (AI) is no longer a futuristic concept reserved for scientists, tech giants, or science fiction films. It has quietly woven itself into our everyday lives, influencing how we shop, perform our jobs, and even how our children learn.

The next time you are online, take a closer look at how the Ad suggestions seem oddly accurate, like someone is spying through your phone or your thoughts? That is artificial intelligence at work. AI algorithms study your browsing history, past purchases, and even how long you linger over an item, then predict what else you might want or the things that interest
you.

Beyond recommendations, artificial intelligence also powers virtual assistants in customer service. When you chat with an online “agent” to ask about delivery times or refunds, chances are you’re speaking with an AI chatbot trained to handle common questions at any time of day or night.

The workplace has changed dramatically, with artificial intelligence streamlining repetitive tasks and boosting productivity. Many office workers now use AI-powered tools like Grammarly to polish emails, or scheduling assistants that automatically find the best meeting times across busy calendars. That way, employees can focus on strategy and creativity while AI handles the repetitive work.

For industries such as finance, healthcare, and agriculture, AI is even more transformative. Banks have deployed AI systems to help detect fraud, thereby protecting customers’ hard-earned money, doctors use AI scans for early detection of diseases, and farmers employ drones equipped with AI to identify crop diseases, monitor and improve crop yields.

Education has been equally reshaped. Children and adults now have access to personalised learning apps that adjust lessons in real time, depending on how well a student understands a subject. Platforms like Duolingo use AI to adapt language lessons to the learner’s pace, while university students are turning to AI-powered research tools to summarise long texts or generate study quizzes.

Even classrooms are embracing artificial intelligence. Some schools are experimenting with AI tutors that give students one-on-one attention, helping teachers focus on deeper,
human-centred aspects of education which involves mentoring and inspiring the next
generation.

Many people don’t realise they already use artificial intelligence multiple times a day, when asking Siri/Alexa for the weather, when unlocking a phone with facial recognition, or when Netflix suggests a new series to binge. AI is no longer in the laboratories, it is now an invisible assistant making life more convenient.

As AI continues to evolve, there are questions about data privacy, job security, and the need for ethical oversight. As AI becomes more embedded in our routines, it’s important for everyone to understand not just its benefits, but also its potential risks.

One thing is certain: The AI revolution isn’t coming; it is here quietly shaping the way we live, work, and learn without us even noticing.