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NRC gives customers 2 weeks for unused tickets as Abuja-Kaduna train services resume

NRC gives customers 2 weeks for unused tickets as Abuja-Kaduna train services resume
October 23
22:30 2021

The Nigerian Railway Corporation (NRC) has resumed services on the Abuja-Kaduna route.

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Train operations on the Abuja-Kaduna route were cancelled on Thursday, after an attack which damaged the rail track.

Two reported attacks, said to have been done with the use of explosives, led to damage on the rail track.

In one of the attacks, the window of the driver compartment of the train that was plying the Abuja-Kaduna route at the time was shattered.

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Although passenger traffic was relatively low as of Saturday when train services resumed on the route, the NRC has given customers the next two weeks to use tickets for rides that were scheduled during the period operations were cancelled.

In a statement on Saturday, the NRC also asked customers to ensure that they give 48-hour notice before their scheduled trips with the unused tickets.

“Dear esteemed customers, service has been restored on the Abuja-Kaduna service,” the statement reads.

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“Customers with unused tickets for the 21st and 22nd of October should kindly contact the customer care unit ([email protected] and 01 888 7741) for rescheduling.

“Kindly give 48hrs notice ahead of new travel date. This offer is open for the next 2 weeks and will expire on the 6th of November, 2021.

“We sincerely apologise for any inconvenience.”

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1 Comment

  1. Sammy
    Sammy October 23, 22:58

    I think the ideal would have been for NRC to adopt money refund policy for such tickets affected by cancelation.

    Reply to this comment

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