TheCable

Zedvance limited, an innovative consumer finance company, has reaffirmed its commitment to providing customer-centric financial solutions.

Speaking with journalists at a cinema viewing event with its customers in celebration of Yuletide, Adedayo Amzat, managing director of Zedvance limited, said the company would continue to contribute its quota to the socio-economic growth of the country by making access to loans faster and seamless for Nigerians.

“As a company, we pay a lot of attention to our customers’ needs and aspirations. This has led us to growing our investment in multi-channel service delivery and pushing towards more personalised platforms,” he said.

“In the last few months, we have improved our customer experience across mobile, web, email, WhatsApp, web chat and social media channels as well as optimised our classic channels like our retail offices and call center to better serve our customers.”

Amzat said as a data-driven company, Zedvance will continue to identify new ways of deepening its customer experience while offering unique products and services that improves customers’ lifestyle.

Some of the customers in attendance at the event commended the company for its recently launched Whatsapp channel which allows them to make inquiries or conclude loan applications in a matter of minutes by simply chatting with Zee on 09060003933.

Many described it as “an easy way of interacting with the company anywhere and anytime.”

The cinema viewing event held at Genesis Cinema and Maryland Mall, in Lagos on Friday.

Below are photos: